[Resolved] Micromax — Job Sheet no. W[protected] | |||
Following mail i sent to Micromax Care but not have any reply. Dear Sir/Madam, I have submitted my Mobile hand set bearing IMEI no. [protected]/[protected] for repairing on 8th July 2014, at your authorised service centre M/S D.R. Telecom having its office at shop no. 5/6/7, ground floor, radheshyam complex, Duttapada road, off S.V. road (West), Mumbai - 400092. Tel[protected]/ Mobile - [protected]. Job sheet is attached for your easy reference. Toady is 24th September 2014 which means it is almost 80 days and still i have not received my mobile. During these 80 days I visited your service centre several times but not got any satisfactory reply. I also called up on your Customer Care number [protected] and registered my complain vide Complain number [protected], today they told me to put a mail regarding the same. I request you to please look into the matter and do the needful. Please escalate the process and sort these matter at your earliest. Please do not spoil the name of Micromax Informatics Ltd, I am a middle class person please give me value for money. Regards, Bhavya [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. | |||
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Today I got a call from [protected] at 18.39 saying he is calling from Micromax company/service Centre delhi.
He asked me to provide a NOC letter by Paying Rs. 100/-, and for this he transfered line to his technical department.
The new person from technical department told me if I provide this NOC letter than they will give me my repaired phone or replacement with in 3 to 5 days.
when I asked them why are you calling me after 90 days than he told me he got some mail or Notice from Consumer forum.
He also told me I will get my phone only after doing this NOC letter. He also told me that he will send me some website address or link to apply for NOC letter.
I very confused as why should I give him NOC before receiving my Hand Set.
Please advice what to do ???
Thanks & Regards,
Bhavya
[protected]