[Resolved]  Micromax — Job Sheet Number(NEW): W[protected] and Job Sheet Number(OLD): W[protected]

Address:

Pune, Maharashtra

Hello team, I bought Brand new mobile Micromax Canvas (A310) through mobile store in Nov 2014 with 2 year warranty period, and Immediately after 1 month my struggle starts with your mobile with the following listed problems : 1) Applications automatically getting corrupted 2) Power button is not working properly 3) Automatic mobile was getting switched off and reboot every time. 4) Battery Issues 5) External memory card is not getting detected. And the Mobiles starts hang and after several days adjusting this case I took to authorized below service center : M/S NEW TRIUPATI CELLULARS, SHOP NO 2&3 ESTEEM TOWER, MUMBAI PUNE ROAD, KHRALWADI PIMPRI, PUNE-411018. CONTACT NO –[protected] TIN NO- [protected] MOBILE NO-[protected] I have submitted my mobile 4 times before for the same above problem they are providing only one solution i.e., only they were format my mobile and returned back to me. And they not pick the phone. By mistake if it pick by one of them, they don't have any knowledge about the timing of phone delivery and always making false commitment to me. And in last month I had submitted my mobile again with the same above listed problems on 18th April 2015 mobile job sheet description are listed below: Job Sheet Date : 18/04/2015 Job Sheet Number(OLD): W[protected] Product Name : Micromax A310 (BLUE) IMEI/ESN NO : [protected] / [protected] Service center guy took my phone for checking purpose and said its having motherboard problem and asked to collect in 25 days. And I got call from service center on 8th May 2015 they said “Your mobile is successfully repaired and you can collect it now” But after 20min they again called me and said “your mobile is not repaired its again facing same problem and we are sending to Micromax company” and they are asking to wait agin 10 to 15 days more and they had given me a new Job sheet Number : Job Sheet Date : 8/05/2015 Job Sheet Number(NEW): W[protected] Product Name : Micromax A310 (BLUE) IMEI/ESN NO : [protected] / [protected] Now the drama starts with the micromax service center when I called to Micromax mobile service center[protected] from last 2 days on more than 3-4 times with the new job sheet number they are saying like new job sheet is not updated. It looks as if Micromax is not interested to retain its customer and selling cheap mobiles with cheap qualities, where I paid hefty amount for 1 month usage only and then its hospitalized in service centers. It creates negativity about the brand. I would like to request you please give me new mobile phone or refund my whole amount as soon as possible.