[Resolved] Micromax — Late Servicing

Sourav Varuos Saha

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

Sir, I was having a problem with my Micromax device and thus as a result I deposited my Handset at an authorized Micromax service center, M/S ANANNAYA INFOTEL. My Job Sheet Number:E[protected]. The people in the Service Center said that I would get it within 7-10 days but its 11 days already and I haven't received my handset yet. Lodged a complain and received an email from them on 6th June, 2014 saying that my phone is under servicing and I will get it within the next 10 working days. But when I called up the Customer care of Micromax, they said that it would be serviced within next 20 days. How long am I supposed to wait, in order to get my phone well serviced, for a microphone problem? I received that email saying I will get it within 10 working days from micromaxmobile.[protected]@gmail.com.

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Aug 9, 2021

Complaint marked as Resolved

Micromax Informatics customer support has been notified about the posted complaint.

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Micromax Informatics Customer Care

from Delhi, Delhi

Verified Support

Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax