[Resolved]  Micromax — Log Sheet # W[protected] (L-108)

Address:

Pune, Maharashtra

Hi Team, I am Sham Raut, I have purchased your Micromax Mobile Model # L-108 on 14/09/2014 from Pune. After 2 months, I found that the Touch Pannel of the handset is dead & it has stopped its working. So I reported this incident to your Authorized Service Centre in Pimpri, Pune on 05/11/2014. After investigating this handset by Technician he confirmed that Touch Pannel is dead & asked me to submit the handset for 15 days, so I have submitted it accordingly in order to get it repaired ASAP. I have tried calling many times on their land line number[protected] after 15 days, to know the status but I didn't received proper response from them. Now today 05/12/2014 its been more than a month, I visited again to service centre & requested them to repair my handset immediately. Henceforth, I got a feedback that again I have to wait for another 1 month as we haven't received the replacement part. For repairing if it requires 2 month then what is the use of service. Here, I am not at all happy with the service & much disappointed and this is very worst & pathetic service that I have ever got in my life. Customer Name: Sham Raut Residential Address: S. No. 55/2/1, C/o, Sham Deokar, Suyog Colony Lane # 3, Vinayak Nagar, Pimple Gurav, Pune 411 061. Service Centre Address: M/S New Tirupati Cellulars, Shop No 2 & 3 Esteem Tower, Mumbai Pune Road, Kharalwadi Pimpri Pune - 411 018. Please look into this on priority and arrange to get it repaired immediately as I have no more patience left to wait even for a single day! Also these people are not even least bother/regret for inconvenient caused. Please don't hesitate to contact me if you need further details. Copy of Log sheet is attached for your reference. Appreciate your quick & prompt response on it. Thanks, Sham Raut Mo. [protected]