[Resolved]  Micromax — manufacturing defect in micromax turbo A 250

Address:

Jammu, Jammu and Kashmir

Sir, Ii have purchased micromax turbo A250 from chand traders jammu on 27.6.2014 amounting to Rs 16800/=Tthe phone got hanging from very next dayTthe matter brought in the notice of chand tradersHhe told me that i should contact micromax service station udhampur, where i belong to.Instantly i went to jammu and showed the mobile to owner of shop chand traders, Mr munish and he told me that you will drop your mobile here or get the software updated from udhampur. I came to udhmpur and show the problem to service centre. After doing that i have lost about 900 contacts from my set and the problem remains same.Then again i rang to munish that problem is unchanged and what is my fault after spenting Rs 17000/= on setTthen i again approached service centre for same problem of hanging on the instructions of Munish.They did the same thing and even charged Rs300/= for the software updating.This time i have lost about 400 contacts. After observing the few days the problem remains unchanged, now i have only option to submit this phone to chand traders and did the same on 24/09/2014 at 1815pm along with bill of the phone and the bill of service centre. Now the problem arised that chand traders did not attend my call when i want to know about the phone.Now please tell me that what is my fault?. I think my fault is that i have become the member of indian company micromax.I have spent 17000/= on phone, 300/= on service when the phone is two month old, chand traders have sold me about 5000/= costlier than its cost at that time, went two times to jammu which costs Rs 2000/= per trip.Now please help me in resolving this issue at an earliest. From suresh bharti sharma, 27- housing colony phase 2nd udhampur jammu and kashmir. distt udhampur. phone [protected], [protected], [protected], [protected]