[Resolved]  Micromax — Micromax A 068 not working and it is under warranty

I have purchased a Micro Max Mobile Model No. A068, IMEI – [protected] on
date 13/03/2014. This handset is suddenly switched off dated 18/07/2014. . I
deposited handset for repairs or replacement to the Micromax, Authorized
Service Center – “M/S Satguru
Communication, Shop No – 1, GF, Dharampali Palace, Near Vinayak Hospital,
Sector-27, Noida, Tel[protected], dated 19.07.2014. The request number is
N[protected]. . I AM VERY DISPLEASED WITH YOUR SERVICE.

The
service center employees told me TO COME AFTER 1 DAY, but now almost one week
they are not repaired my phone, I have five or six time to the service centre
but no positive response got from their side. My phone is still in warranty, what
sort of warranty is this that you are keeping my phone for a week with you? What
sort of service is this? I am also trying to mail you at email id
[protected]@micromaxinfo.com, micromaxinfo.com and calling Micromax Gurgaon office but
no response got from their side.

I think, it`s not service center`s fault...it
totally depends on the company (MICROMAX) to change the repair system...if
service centre services are poor, Micromax should change it! It has been over 7
days but my handset is still in repair process. What is service centre people
doing and what is Micromax monitoring? Please replace
my mobile phone or repair my mobile as earliest possible.
Pawan Saxena [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Jul 31, 2014
Updated by PAWAN KUMAR
I visited the service center, now they told me to come after 10 days to know the status of mobile.Micromax service is too poor.
Complaint comments 

Comments

Please do not purchase mircomax mobiles as their service is too poor
Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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