[Resolved] Micromax — Micromax A 068 not working and it is under warranty | |
I have purchased a Micro Max Mobile Model No. A068, IMEI – [protected] on date 13/03/2014. This handset is suddenly switched off dated 18/07/2014. . I deposited handset for repairs or replacement to the Micromax, Authorized Service Center – “M/S Satguru Communication, Shop No – 1, GF, Dharampali Palace, Near Vinayak Hospital, Sector-27, Noida, Tel[protected], dated 19.07.2014. The request number is N[protected]. . I AM VERY DISPLEASED WITH YOUR SERVICE. The service center employees told me TO COME AFTER 1 DAY, but now almost one week they are not repaired my phone, I have five or six time to the service centre but no positive response got from their side. My phone is still in warranty, what sort of warranty is this that you are keeping my phone for a week with you? What sort of service is this? I am also trying to mail you at email id [protected]@micromaxinfo.com, micromaxinfo.com and calling Micromax Gurgaon office but no response got from their side. I think, it`s not service center`s fault...it totally depends on the company (MICROMAX) to change the repair system...if service centre services are poor, Micromax should change it! It has been over 7 days but my handset is still in repair process. What is service centre people doing and what is Micromax monitoring? Please replace my mobile phone or repair my mobile as earliest possible. Pawan Saxena [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Please do not purchase mircomax mobiles as their service is too poor
Reply
Hi,
Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:
1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Micromax
Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:
1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Micromax
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