Micromax — Micromax A350

Address:

Pune, Maharashtra

I have submitted my phone(A 350) on 11/06/2015 (1.5 Month+) there was some problem with the charging so the phone was not able to start. I have called the customer service no at least 20 times and still i get the same response that you will get your phone in next 15 days from almost a month and when i ask them that i wanted to talk to your senior they don't even try to connect the phone and request me to ask for a call back and i have done the same so i have request for the call back from there seniors at least 5-6 times and till now i didn't even get a reply. about 10 days back i asked the representative for the multiple that i wanted to talk to your senior now only i get a chance to talk to the senior named Mr. Amit Singh and he told me that he is going to send me my phone or a new phone by end of this month and it will be dispatched within a 3-4 days but i its still not dispatched and after which i never get a chance to talk to him as all the senior are busy and 2 days back i got a cal that your phone can not be repaired so you have been given 3 choices and you will get a cal tomorrow so that you can think and decide but till now i didn't get a cal.also the phones they are offering cost less then my A350. i am just frustrated by your service and the type of response provided by the customer care representative.