Micromax — Micromax canvas a109 defective product

Address:

Nellore, Andhra Pradesh, 524001

I have purchased Micromax Canvas A109 phone on 01/02/2015 from LOT mobiles Nellore . The sim slot of phone was been damaged when we try to insert your sim as it was defective. When we approached it's custmer care center they rejected to repair phone in warranty coverage by sawing that it is due to our mistake it had damaged.