Micromax — Micromax Customer care using my device and refusing to give my mobile even after it was being repaired

Address:Nagaon, Assam

I had a problem of touch pad in my Micromax a120, i have given it to micromax service centre in nagaon, Assam .They told me if they have the parts it will be done in 2 days and if they don't have the mentioned parts it will take a week to be done.After 10 days i went there they have told me that my parts were just received and will be done tomorrow .As it is about 40 kms from my resident area i had made calls to them several times but they ask my jobsheet no. and other details but just disconnect it by saying that you have to come with the receipt, i used to go three consecutive days but they were saying that it was not done...when i had gone there for the 4th time i have seen that they were using my mobile. When i have given my receipt they again said it was not done until that moment...at that time i was very disappointed by this and become very angry...but they are like rascals...they were not giving my mobile even after i told them to return my mobile, and i will report it to consumers. They were saying that if they will give my mobile i have to give my customer receipt to them. I refused to that i said them what you will do by receipt as it is in my name. One of them told me that time that my parts were just received and it will be done in 3 days. Then i was really hurt because each day i was going there it was costing about 150 i.e 4 days =600. I told them if you can do, do it now. As because i had seen that my mobile was being used i.e it was repaired already but they were using my device which is illegal and refusing to give me by saying it's part was just arrived and not repaired. The second proof on regarding that they used my device is that there was some sound recordings of 3 consecutive days when it was under repair, they used my mobile for 3-5 days .I want strict actions on this.
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Dear all,
this Brand is not good so my advise, in future don't buy this brand. Next as u like.

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