Micromax — Micromax E455

Address:	122001
Website:	www.micromaxinfo.com

Dear Sir/Mam, I had purchase above smart mobile phone of Micromax company on[protected] it's cost is 10, 475 but this phone was not working by 5th of December due to network problem with this phone than I was connected with customer care and the executive of customer care told to me that for this phone we are providing online service that's by you do not have need to deposit your phone to our service center and your phone will exchange with a new phone and you will receive your phone at your address by 12-12-15 but sir when I was not receive my phone by[protected] then I make call again to the customer care then the executive told me that courier service is not available for your communication address and he told me that you have to deposit your phone to our service center then I deposited the phone to the service center but when today I called again for know the status then customer care executive told me that your phone will dispatch to your communication address within 7 to 10 days.I know phone will not dispatch this is my request to you please help me I am not satisfied with this service they are providing.I need your help. Cc Consumer Forum