[Resolved]  Micromax — Micromax Faulty Handset & Pathetic Service

Address:

New Delhi, Delhi

I have a Micromax canvas Turbo A250 (IMEI- [protected], [protected]). After 5 months Display blinking Problem Occurs in my Mobile. When I gave phone to Service Center to repair it, They said it take 7-10 days to get repaired my handset, but service center did not give a single call to inform me that my mobile is ok now. After almost a month when I approach to service center for taking my Mobile back. They refused to give and telling me that my phone has been gone to company for services after fighting those bunch of stupid guys i got my phone back which was with them only. Mobile is not Properly Closed, back is in open in Condition, some times display get blanked, and thanks to them now my phones the restart every 15 mins, again and again. I dont want to use it now in this Condition. I gave 4-5 month old Mobile to Service Centre But get it back as it is 2-3 yr Old Mobile. SERVICE CENTRE IS ON T-136/1, 1st Floor, Opposite Liberty Showroom, Malviya Nagar, Main Shivalik Road, Begumpur, Delhi - 110017(Job Sheet no N[protected]) . i lodged a complaint(MMX[protected]) with micromax customer care which states my problem will be resolved by 15 day that is 6 Aug and i have to submit my phone again. In between i call to know status of my complaint mircomax service provide me another complaint number that is mmx [protected] again with extended 15 day . i don't understand why these guys not taking it seriously .Its been more than 2.5months my phone is with service center and they are not repairing it. No body gives me exact explanation what is going on with complaint. i have already spoken with so called senior executives of customer care center but still i find my helpless and hopeless.