Micromax — Micromax Mobile Service Issue

Girijaprasad Tripathy

Address:

Bhadrak, Odisha

Hi, Micromax Mobile Canvas A111 which is out of warranty & having Touch Screen Problem. I have given it at Micromax Authorised Service Center on dt.[protected] & it is already 15 days. When i am going to ask them when will be my resolved they are not giving any satisfactory answer. If we will give our mobile in a authorised service center & it will take more than 15 days they must give us a standby or else it will must be resolved with in 15days. Hope for your best reply. Regards Sadan Kumar Nayak Mob- [protected]

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Micromax Informatics customer support has been notified about the posted complaint.

Oct 19, 2015

Updated by Girijaprasad Tripathy Dear,

It have been already 18days more since i have posted this complaint but till date neither it has been resolved nor a single call from your end. How much more days we have to wait for a single service to resolved. It's really frustrating that from a well established company in mobile segment like Micromax we have to wait for 30days and more to resolve.

Why the users will have to go for Micromax whether it will be cheap or it is more facilities than other company's if it have no service & like this much poor service.

Waiting this time a fast reply atleast.