Micromax — MICROMAX NITRO A310 SPEAKER PHONE COMPLAINT WITHIN 3 DAYS OF PURCHASE

Address:

Alappuzha, Kerala

Sir, I purchased Micromax Nitro - A310 on 03.06.2015 from OXYGEN, Kottayam. Nearly after one of week o[censored]sage I came to notice that its speaker phone mode is not working ie; the person on the receiver end could not hear my voice when i put the mobile on speaker phone mode. I contacted OXYGEN Kottayam on 09.06.2015 and they inform me that you got a service warranty and not a replacement warranty. They suggested me to visit Micromax authorised servicing centre in Alleppey - Getronis. The technician in Getronis said that the problem is with the board of the mobile(manufacturing defect). You have to wait for 25 days to get it serviced and in no way replacement is allowed. Sir, I dont think that a company like Micromax will treat their customers like this. I think if it is clear that the mobile has some manufacturing defect then on what ground the Company is forcing me to get the phone serviced instead of giving me replacement. I think I am eligible to get replacement. One month before I bought Micromax Juice 2 for my wife which is working significantly. On that ground I purchased Micromax Nitro. I like Micromax very much and used to recommend the brand to all my relative and friends. But this incident disappointed me alot. In the above backdrop I request you to consider my letter favorably and give instruction to the concerned people to replace my phone with a new one. With due respect and regards, Jaichander K C Mob: [protected] Alleppey. 15.06.2015 No Activity yet.