Micromax — Micromax Q450 Silver 5

Address:Gurgaon, Haryana, 122001
Website:www.micromaxinfo.com

This is regarding IMEI - [protected]

|| Very Urgent || Within 6 months my device q450 got dead second time.. this is the second time i have submitted my device to Shree Sai Telecom Gurgaon.
Near Bus stand Gurgaon..

I got repaired it two months back with no charges since its in warranty . and now when same problem came again care is asking for payment of 2896 . My device was physically damanged this time. For that i was ok, but they epaired without my go ahead while problem was same which was there before damage

/-.At time of registering complaint they said they will call for the cost and if i'll be ok with that they will go for repair.. and now they have repaired without my go ahead..

is this your way to make money from users ?
Problem is same then why cost this time ????..Also Sai telecom represtative don't have the sense how to talk to their customers...
person attending customes is saying i am the evrthing for this center. I am the manager and i am everything for this.. tell me is this the right way to deal
with customers..

Also the main thing now ---- I Paid 2896 /- and collected my device back and now after 7 days my device is again dead and problem is same... They took 2896 /- from me while this problem is still occuring..

Take this on higher priority...
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looking for quick resolution
- Q450 purchased in August 2015


- First time Repaired free by Sai Service center Gurgaon.

- Second time i paid amount 2896 /- and get it rapaired from Sai Sevice center.

- Now again problem is same.. worked only 7 days.

First thinf my device still in warranty but yes physically damaged slightly.. but what if issue is same which was there before damage and now after i made payment 2896 problem is still same...

I need amount back or rapair it now free.. got repaired 10 days back only and issue is again there..


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