Micromax — Micromax Service Center miss behaviour

Address:

Chandigarh, Punjab

Hi, I bought micromax unite 2(A106) in 16th March 2015 and I unable to install more than 5-10 apps. hence I have gone to chandigarh sector 41D due to app installation issue for my new latest mobile but they unable to resolve then i force that if you can not resolve then take back the mobile and return my money but they refused. end last they taken my new mobile and sent to head office for new delhi for 25 days. When i gone after 25 days then they giving old phone instead of my latest new mobile when i asked that this is not my mobie then they said, checked IMEI number but i said that i dont know about IMEI number i just wanna my new mobile then they said that they will send return to head office for more 25 days. I very frustrated and thinking that i have purchased the mobile for using and rnd by company or my personal uses. I have asked about issue then they said that company changed motherboard and the issue has been resolved hence i have taken the mobile for testing. But after testing few days then i got, there's still same issue. When i go back service center about issue and swap my new phone with old one then they said that they can not check because service center id not working, when will work then they will check. after that day i am continue running there but they just giving excuse and doing nonsense talking and wasting my time each time. They did not listening to me seriously. I have called to customer care number many time as well as sent many mails but both said that contact to service center...Now tell me that what i do when service center not listening and playing/kidding with me each time. Hence finally i thought i should go consumer court so please let me know that what i do??????? i am very frustrated and disturb with this issue...