To Date: 20/07/2015
Micromax Customer Care
India
India Sale Service Department
Dear Sir
This is Jasvir Singh Bhambra form Ludhiana. I have purchased a Mobile phone model no.: Micromax A290 Black it's IMEI /ESN No.: [protected]/[protected] at dated 30/5/2015 from M/s. Fair Deal Communication. Street No.: 1, Main Market Kot Magal Singh, Ludhiana, Punjab Mobile:-
Micromax A290 Black no doubt it is very good performance set in these short period I am very happy to use this set.
But at saturday 18/07/15 i faced a problem thats i find my phone in sleep possition when i try to start it but noting happen. Then i visit to dealer where i purchased it M/s. Fair Deal Communication. Ludhiana, he suggest me to check this phone from service center and due to sunday i visit service center today monday at M/s. Mobile Zone Punjab. B21-2483/1, Janta nagar, Gill Road, Thec & distt. Ludhiana Punjab Pin 141003. Contact[protected]. Tin no.: [protected]. in few minutes service center find problems and ask me there is a problem in charging unit and may be more and ask me they will repair it and will replace parts .
will you please tell me why should i take repair set from you just have a look on purchase date of mobile with in 45-48 days my mobile value will decress 50% if it repaired.
Before this set i have used HTC, Nokia and Samsung i have not faced this type of problem with these brands.
I am very surprised to listen these words from your service center that’s if this type of problem may occurs in 7 days then company can change your phone. Will you please inform me is there any company in the world who ask that our set can not be replace after 1 week. who will purchase your set.
i commit a big mistake to purchase it if you will not change my set with new one. even I will not advice to any body to make faith on Micromax.
One thing is sure I will not accept opened body repair set from you unless I will not take it form you I am requesting you that please consider my case on priority basis.
I hope you will do best in my favor
Please reply me as soon as possible by e mails only.
Thanks
Jasvir Singh Bhambra.
Vice President District Congress Committee. (Ludhiana)
Phone:[protected]/[protected]
[protected]@gmail.com
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