Micromax Mobile — grievance,failure of newly purchased battery

Address:

560029

I had purchased new battery from your authorised service center, jayanagar bangalore., on 28/7/2018, 11 am.

Details of the battery is as follows
Serial no. V[protected],
Model :3000mah

Rs 850/- has been charged from me for the same.

(No computerized bill or warranty card was given, only hand written bill is with me.)

When i charged and using, it is found that, battery is not capable of giving even 12 hrs back up. Charge is easily drained of within few hrs and mobile is getting switched off, making too much trouble for moblie usage.

It is noted at the time of battery replacement that the battery was not taken out from, proper packet/cover. It was being kept as loose item in the drawer. It seems, battery is not at all fresh stock.

As a customer, since i spend the money for new battery, i want fresh stock battery itself.

I would request you to take adequate action to get me fresh battery.

Please note, previously, i have purchased, fresh battery (For same model) from your authorized service center at koramangala. It was working very fine for 2 years. They had brought it for me specially upon my payment order, and it was fresh stock.

I hope the same in this case as well.