Micromax — Mobile not repaired or replaced under warranty period

Address:

Ernakulam, Kerala

I bought a micromax A58 Phone in last September from LULU Mall, Kerala. It is still under warranty Period. There is a Problem with its memory storage. I took it to the micromax authorised service centre at Kochi, Kerala. They are telling, it cannot be repaired even though it is under warrant period. They are also refusing to replace it. No action is being taken. What is it that can be done, since the hand set is in Warranty Period. The service centre staff also are not cooperating or helping at all