[Resolved]  Micromax — Mobile repair service Center worst response

Address:Chennai, Tamil Nadu

I am sathish kumar given My mobile Micromax Canvas A77 to the service center on 28/08/2014. I walked to the service center for 7 times for the enquiry about my mobile there is no proper response from the service center. Today(1/12/2014) they(service center) said u got a new mobile as a replacement from Micromax. So i went there to recieve my mobile but they gave me Micromax Canvas A71 which is not my mobile model. Service Center Guy said me both have same configuration but i checked suddenly in internet it has worst configuration than my mobile . When i asked about the cheat the service center guy(Mr.Shiva) said "go and ask customer care we are not responsible for your Mobile".This is great BowDown to Micromax. This service center guys are very worst trying to cheat customers mostly. I haven't taken my mobile delivery and requested for best model or my model as replacement. Kindly do me the favor to get mobile back and get back to the same mail Address to the communication. I need My mobile Back Kindly help me .
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi Sathish,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax
Hi Micromax,

i sent You the mail . Kindly process it as soon as possible .

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