Micromax — Mobile still not repair by micromax after 25 days.

Address:

Pune, Maharashtra

My name is Vijay, I had submitted my Micromax Canvas Gold(A300) mobile to Sara service centre in Chinchwad Pune(Authorised Micromax service centre) on June 27, 2015.(Job no.W[protected] My mobile's touch screen was not working properly. When I submitted the mobile I had been told the touch screen needs to be replaced but the part is not available with us, it will take 10 -15 days to receive that part; after 10 days I received the call from Sara mobile service centre saying that the mobile is not repairable at our service centre and need to sent to Head Office(Delhi), it will again take 10 -15 days, they had provide me the Micromax customer care no.(Which no one responds every time). I could not get the thing that how the parts are not available at "AUTHORISED SERVICE CENTRE"? And it will take 10 days to service centre people to just say me that the part is not available with them? Now they have sent my mobile to Head office and the customer care no. never responds me, when I call back to Service centre in Pune they keep telling me that we have not receive your mobile. This is a very poor support from Micromax. Kindly take this on Priority. I have already mentioned my Job code for you reference. Also providing you my cell no. i.e. [protected], hope I will get my mobile back with repair. Regards, Vijay Ingole