Micromax Mobile — TOTALLY FRAUD.....GIVING CUSTOMERS 3rd RATED PRODUCTS

Address:

Khordha, Odisha

The undersigned purchased one Micromax mobile model Canvas Knight A350 for Rs 17, 590/- on dated 21.09.2014. The mobile set gave problem from the day one it was received and finally the set got dead which was given to your local service centre M/s Space telecom, Bhubaneswar on 27.03.2015 under gurantee. In spite of several tele calls to the local service centre, no favourable reply was given. They only say that set was handed over to our Head office at Delhi for repair. As the problem remain unsolved and time is only running out, the undersigned contacted the Toll free customer care number mentioned back side of the job sheet ([protected]) which was found to be “does not exist”. The undersigned was totally harassed and humiliated and finally somehow got the number of your Delhi Office and lodged a complain no. (MMX[protected]) which was registered. The service person assured me that the mobile set will be repaired/if not will be replaced with a new one/ if not higher model will be given within a week but to my surprise nothing has happened even after 25 days have passed. It is very unfortunate that the undersigned made a biggest mistake by buying Micromax product which is very worst in quality and also after sales service us more than the worst. I request you personally look into the matter and replace the mobile with a new one without further loss of time.