[Resolved]  Micromax Mobiles — Defective mobile set

Address:Srikakulam, Andhra Pradesh, 532185

Micromax ticket id - 179070 micromax reference ticket id - 180237 micromax Reference ticket id- 183355 micromax reference ticket id - 181356 micromax reference no is SER[protected] micromax reference no is SER[protected] I am BVS Rao from Town : Amadalavalasa District : Srikakulam State : Andhra Pradesh, India I have purchased Micromax Phone Q-400 (Canvas 4 G) Black (Bat No [protected]) on 05/11/2015 from the Shop CELL POINT, ( # 8-1-24 ) 7 ROAD JUNCTION, SRIKAKULAM, DISTRICT : SRIKAKULAM, ANDHRA PRADESH, INDIA, Bill No. SI/SKLM-2/5173 dated 05/11/2015 The very next day I found the sensors of the phone were not working. I took the phone to the Shop where I purchased. The shop person had taken the phone to the Micromax servicing centre. After two days I went to the shop and found that the problem was not rectified. Now, after 25 days The shop person says “I can’t do any thing, The phone is a defective one, it is the Micromax to take decision”. The mobile is with the servicing centre. Now 40 days gone. No response from micromax service centre. I can give the location of the location of Micromax service centre. Micromax Service Centre, GT road, Srikakulam, Andhra Pradesh, Pin -532001 I have already sent five to six e-mails to you. My Email Id [protected]@yahoo.in, My phone no [protected] Please do needful
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Oct 30, 2020
Complaint marked as Resolved 
The piece replaced with new one
Micromax Informatics customer support has been notified about the posted complaint.
Dec 16, 2015
Updated by bvsr
please do needful, its already 40 days past I purchased the mobile
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Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

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