[Resolved]  Micromax Mobiles — delay in repairing of mobile even after complaining on micromax customer care center.

Address:

New Delhi, Delhi

Dear sir, I'm satish sahu. I'm resident of Gujrat.I gave my canvas knight mobile IMIE no-[protected] to Mobile Zone sector-5, Dwarika New Delhi on 04Nov 14 as it is under warranty.They told me that mobile will be repaired within 20 days but it was not so I complaint on 27Nov 14(complaint no-MMX[protected]) so Mobile came to service centre & on 03dec14 when reached to service center they told that mobile has been repaired but is has come without sim trays and mobile back cover on which IMIE is written.So he took my old doc sheet and gave me new doc sheet(Doc sheet no-N[protected] and said that ur mobile Will be ready after two days on 05 December.I said no problem but on 05 when I called they said it will again take 3 more days so I told them that I have come from Gujarat and I have to go back on 18Dec and I have no plan to come back again in Delhi so he agreed and said that it will be done on 08 dec but they didn't so I called on customer care and lodge a complaint again complaint no-MMX[protected].On08 dec they again promissed me to return my mobile on 12 dec but again they didn't do so and again promissed to provide me on 15Dec I told them every time that I have tomgo back on 18 so provide my mobile before 18 dec but they didn't do so on 15 also.Sir I have to go back to Gujarat on 18dec so plzz do some favour to me so that I cud get my mobile before 18dec as my mobile is already repaired.otherwise I'll have to file a case in consumer court against micromax and mobile zone service centre both with Rs 50000 as compansation.plzz give me any suggestions on mobile no-[protected] or on my id.Thnx alot