[Resolved]  Micromax Mobiles — Harassment by Micromax service

Hi, I am vishal Goel Mob- 91-[protected]. I have purchased MIcromax A116i mobile, canvas Full HD, Rs-11650, on 9 feb 2014. On 20 june it stopped working. I approched Micromax service centre-SRI Dhatre Mobiles, Dimond Towers, Shop no 13, 14, Between Taj Tristar hotel and hotel Belson aj Mahal, Opp. Manju Theatre, Secunderabad, AP Phone-[protected], [protected], where they were not able to rectify problem and by hit and trial thinking they raised a battery replacement request. After chasing 15 days I received the battery from them but still mobile didnt worked. Again using hit and trial, They said its motherboard issue, They raised another request for motherboard replacement Job sheet-s[protected] on 9 july 2014 and asked me to collect repaired mobile within 10 days but till today 4 Aug 2014they have not given my phone back. Everytime I call them they give me same excuse- Parts have not received from company.27 days have been passed from the day of raising request, but still parts are not received, and micromax service centre people are saying they didnt received parts and asked me to talk to company to get parts. SHAME ON MICROMAX SERVICES.I am feeling I have done big mistake by purchasing micromax mobile after seeing its TOO POOR AFTER SALES SERVICE but already spent money on this.Out of my warranty of 1 year, for 1 month mocromax service centre has kept my phone with them. My one month warranty is wasted. And if they could rectify the exact problem, they would have done it in first shot.This means that they are just doing temporary hit and trial JUGAAD to make phone working. ONE MOTH WAITING IS NOT ACCEPTABLE AND I DONT TRUST THIS REPAIRED MOBILE WILL WORK PROPERLY FOR LONG TIME.I WANT NEW PHONE IN PLACE OF THIS PHONE AND COMPENSATION OF GETTING HARRASED FOR AROUND ON MONTH BY MICROMAX SERVICE CENTRE PEOPLE.I WILL ALSO TAKE THIS MATTER TO AP STATE CONSUMER FORUM TO GET NEW MOBILE IN REPLACEMENT AND GETTING COMPENSATION OF HARRASSMENT AGAINST MICROMAX MOBILE COMPANY.Please you help me if you can till then. DETAILS ARE BELOW, Vishal GoelMOb- [protected] Hyderabad, APModel-A116IIMEI-[protected]