Micromax Mobiles — Micromax A121

Address:

Gurgaon, Haryana

HI Team, This is very unfortunate that I am writing this mail but I am very very frustrated and annoyed with the services which I got from you people. Actually i have taken one Micromax A121 Mobile on[protected] from one of your retailers, IMEI no is [protected]. After taking the mobile it works fine for first 5-6 month. After that it got problem of Mick so I hand it over to one of your service canter M/S SHREE SAI TELECOM (GURGAON). This time they people said that we have to send it to micromax office and it will take approx 20-25 days to repair. I got it back after 22 days on Saturday they have given me new handset with IMEI no [protected] & [protected]. I was very happy that i got a problem in my mobile so micromax changed it but it was just a 5 minutes happiness Because when i insert my sim into the mobile I came to know that it has network problem. My all happiness went into vain. Again I went to the same service canter I told them the problem again they said it will take 20-25 days. I was very very frustrated. But still I said OK but please send it on priority because I am facing to much problem now without a mobile. They said it ok it will get repaired soon. But this was all fake. After 22 days I received a call from service canter that it will take more 10-15 days. Now I lost my petions I implore my hands to him and said buddy I required it so badly as it is approx more than 2 months you have taken my mobile. But he said it will take more 10-15 days. Still I said OK. But it has crossed all the limits when again today only I received a call from the service canter that now it will take more 15 days. Now I don't know what to do. I am writing this mail after loosing all the hope from micromax people who are involved in repairing the handset. I just want to ask one question that big empire, the big name in the mobile industry like MICROMAX doesn't have efficient engineer who can repair the mobile fast. Or you do this with all the customers ? I am literally shocked and frustrated I will never ever recommend anyone to take micromax mobiles. You have lost my faith. One more thing I want either my mobile back or my money back within 7 days else I will take you people into court now. ADDRESS OF THE SERVICE CENTER : M/S SHREE SAI TELECOM (GURGAON) SHOP NO- 1, DEVI PALACE, OPP- RAJ CINEMA OLD DELHI ROAD GURGAON -- Regards, Umesh Kumar MOB: [protected], [protected]