Micromax Mobiles — micromax A300 Gold earphone not working

Address:Mumbai City, Maharashtra

Hello, Job Sheet Number W[protected] I have bought Micromax A300 Gold phone on 12/12/2014 My earphone is in warranty period my earphone was not working i visited the service center based on borivali, initially they were providing different earphone i said this is not for my model then later they were providing black earphone which is not packed i said i bought white mobile why should i take the black piece which is not packed. i asked provide me the company pack white earphone but they were not answering. i send the email to micromax after sending couple of email one of the person call me and said you have to take black earphone only, i said if you don't have it give me the cash i will buy from outside but he cut my phone.
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Micromax Informatics customer support has been notified about the posted complaint.
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Appreciate your quick response.
I have received call from service center to collect the earphone but they are still offering me the black piece that they were giving me yesterday. I have not received any resolution on the same.

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