Hello there,
Had purchased a micromax canvas gold phone one year back since the product was found as make in India.Well all went well unto one year, then the touch started to work as per its wish. I couldn't handle my phone as per my wish as the touch itself decides what to do and gets hung after couple of seconds.When inquired about the mistake in the service centre the customer wala says its quite common with the phone.And told replacement of the screen touch and front part cost 7500/-..How in the world a touch phone dies within one year as I have spend 15000/- for the phone.Another big thing is that an extra phone of micromax A99 also was purchased by me just to find out the battery drains as fast as our drainage by just keeping it on and even without making a single call.Will the company respond to this.seems no, since I have send a complaint to their website only to find a reply failure, the address not in use.
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Aug 9, 2021
Complaint marked as Resolved
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