[Resolved]  Micromax Mobiles — More than 2 months now and my handset is still not delivered

Address:Pune, Maharashtra

I first submitted my handset to Micromax on 26th June 2015 as there was problem with handset (sensor was not working). A few days back (on 28th July) i got the handset back stating the issue is resolved only to reoccur the very next day. I submitted back my handset at Service Centre (SP - SARA SALES & SERVICES (MICROMAX), Chinchwad, Pune and am still waiting for my handset to be delivered with issue resolved. Is there anyone able enough at MicroMax to deal with technical issues ? Regards, Hitesh V. Pandit Mob. No.: [protected]
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Complaint marked as Resolved 
Hi Team, I confirm a replacement handset is delivered to me today and I expect and assume this won't be a headache as was the earlier one. I would like to thank you for your support 'coz unless I raised my issue on social forum, my request was landing on deaf ears. Also, if this one malfunctions, I am sure gonna throw this in the dustbin rather than approaching Service centre one more time. Sorry, but no more Micromax products in future as I had enough of your service representatives.
Micromax Informatics customer support has been notified about the posted complaint.
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What's the update ?
Hi Team,

I confirm a replacement handset is delivered to me today and I expect and assume this won't be a headache as was the earlier one. I would like to thank you for your support 'coz unless I raised my issue on social forum, my request was landing on deaf ears.

Also, if this one malfunctions, I am sure gonna throw this in the dustbin rather than approaching Service centre one more time.


Sorry, but no more Micromax products in future as I had enough of your service representatives.

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