Micromax Mobiles — NO REPLACEMENT OF BATTERY

Address:Jaipur, Rajasthan

Sir, I have purchased a micromax X249 phone on 19.10.2014 in Jaipur. After few months, battery of the phone was not working properly. I went to NEW SANGANER ROAD SODALA JAIPUR service centre & deposited my phone's battery and they told me that as the battery is under warranty so battery will be replaced in 15 days.Job sheet dt 10.02.2015 has given to me. After 15 days, I went to service centre they again told me to come after 15 days and it was repeated again and again. After that they told that battery will be sent via courier but i did't get my phone's battery till now. Now if I call service centre they do not give me satisfied answer. What should i do in this case ?
Was this information helpful?
No (0)
Yes (0)
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information