Micromax Mobiles — Repair Issues

Address:

Ernakulam, Kerala

I had given my phone (Model No.SERMOB0271) for service to your Service center, Aarjay Associates, Door No.35/1454, 1st Floor, Kocheneth Building, Janatha Junction, Palarivattom, Kochi - 682025 on 04/03/2015. The first time when I went their they said Battery complaint, second time said board complaint, third time intimated, parts not available...etc.. every time they have their on excuses.. Me and my representative went their around 15 times in this 6 months. I have given the phone to service in the warranty period, and 6 months over. Now the warranty expired. Still the phone not repaired. At last they have given one phone number, name is Anoop and the mobile number is [protected]. But this person neither pick the call nor call back till date. Micro-max is a good company, have a good will, customers trust you. But this type of service center looses the Company's Good will and customers trust. I request you to take an initiative steps to resolve this problem on priority. Scan copy of the Job sheet attached for your reference.