Micromax Mobiles — They do not solve my mobile problem

Address:

New Delhi, Delhi

Dear Sir, My mobile had touch-key problem. I went to customer care. They told the accidental problem in my mobile and took RS-1500 .on that time my mobile was in warranty.I took my mobile and the next day same problem was continuing .The customer care sent my mobile on the same problem to the Micromax company . They assured that you took your mobile within 25 days but they did not give my mobile.They gave the 15 days more .after 15 days they did not give my mobile. What is the cause behind it ? I request you to solve my problem as soon as possible .If not, i will take action against your company. My job sit number - N[protected] complain number - MMXO[protected] THANK