Micromax Mobiles — Touch Trouble not sorted out yet

Anoop Michael

from Trivandrum, Kerala

Address:

Thiruvananthapuram, Kerala

I had given my Micromax Canvas Knight A350 for service in Trivandrum Pattom service centre for service on 13/04/2015. They said it will be ready within 15 days but till I havent received the mobile. When complained to the micromax they said it will be sorted out. Evne then the issue was not rectified so I used social media for complaining. Then I got a response from micromax and was informed that I'll received a new mobile with-in a week. But now there is no reply from them either. Its been 03 months.

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Micromax Informatics customer support has been notified about the posted complaint.

Jul 15, 2015

Updated by Anoop Michael Still waiting for a response. Got a call saying they will refund the full amount and asked me to send the bill copy. But still no response