[Resolved] Micromax — Most Pathetic Customer Care Service

anjaliverma29

from Agra, Uttar Pradesh

Address:

New Delhi, Delhi

I bought a MicromaxA110Q in Dec 2013, but within 6 months it started giving me issues and service center people told me its sensor not working. They took 15 days to repair it and when it came back, I found that its mic was not working and no one could listen my voice when I spoke. PATHETIC PHONE. i sent it again . Service Center again took 10 days and when my phone came back again.. it was in same condition with no results. PATHETIC service...I am really frustrated now... I would post this on public sites, so that people should know what this company is offering and how is its customer service is.

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Aug 14, 2020

Complaint marked as Resolved

Micromax Informatics customer support has been notified about the posted complaint.

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Micromax Informatics Customer Care

from Delhi, Delhi

Verified Support

Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax