[Resolved] Micromax — my charger slot is internally damaged phone is not getting charged

Prerna Bhasin

from Jind, Haryana

Address:

Ambala, Haryana

I went to Micromax customer service centre of Ambala Cantt office located in Rai Market Road and let them know my whole issue. I just buy micromax canvas knight cameo a290 phone on 20 august 2014 and today it is 12 december 2014...my phone is in 1 year guarantee.I am facing a lot of problem in getting my phone charged, it is showing red light that it is getting charged but it is actually not.It just lost its connectivity not damaged or broken still customer service center told me that it is being broken. please resolve the issue..I really love the micromax mobile phones, my whole family is using only micromax but after having conversation with the same center i am really feeling bad that they just ruining our money. the girl sitting there said the charger slot will b replaced of 650 rupees but i dont think in guarantee we have to pay this much. please help me and solve the issue asap..

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Aug 6, 2021

Complaint marked as Resolved

Micromax Informatics customer support has been notified about the posted complaint.

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Micromax Informatics Customer Care

from Delhi, Delhi

Verified Support

Hi Prerna,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax