Micromax — My mobile is not returned from the Micromax service center at Pattom, Thiruvananthapuram

Address:

Thiruvananthapuram, Kerala

My name is Suresh S and my phone number is [protected]. My micro max mobile model A121 had battery charging problem and approached the service center in Thiruvananthapuram named M/s Smart Solutions (KER) at Plamoodu, Pattom, Trivandrum on[protected]. They asked me to hand over the set and they will repair and get it back after a week. I was also handed a job sheet bearing number S[protected]. I waited for two weeks and after inquiry they asked me to come to the office. There they told me that the mobile need to send to the main office located in Delhi for repairing purpose. I agreed and afterwards no reply from them yet. Nowadays they are not providing any genuine reply and once they told me that the service was over and can't say when my product will be returned from Delhi. I request you to solve my problem and return my mobile as early as possible. Thanks. Suresh S