[Resolved]  Micromax — New Handset not working properly - "Power Switches off"

Address:Pune, Maharashtra

I have purchased Micromax A114 Canvas 2.2 on 24th May 2014 at E Zone Chinchwad Pune. On 15th June I observed that mobile is not getting charged. On 17 I went to E Zone with complaint about mobile not charging, he suggested to visit your service center in Pimpri area - M/s. New Tirupati Cellulars, Shop no. 2 & 3, Mumbai Pune Rd, Khralwadi Pimpri, Pune. I have shown handset and charger and purchase bills. Service Person tried to charge but was not getting charged so he suggested to keep mobile for verification and asked to call back after 8 days. Today I have called him now he is saying that handset is having major problem in Mother Board and needs around 15 ~ 20 day for repairs. I am using this handset for official use and I am severly missing it. As there is issue in main part of handset i.e. Mother board so I request you to replace with new mobile. I am not able to perform my daily job due to unavailability of mobile. So, treat it on urgent basis and issue new handset. Ravindra Mahajan [protected]
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Aug 7, 2021
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax
Hi,

We would like to apologize for the inconvenience caused to you and please share the scan copy of your Job sheet and IMEI number at service.[protected]@micromaxinfo.com for further assistance.

Regards,
Team Micromax

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