Micromax — No response from service center

Address:New Delhi, Delhi

My Name Is pooja, I have Given My Mobile on 18/06/2014 at Your Service Centre which is Situated in Laxmi Nagar, New Delhi. And they told me to come after a week, when i go their after a week they again told me to come after a week sure sure your handset is repair. so plz tell me what i do??????? MY JOB SHEET NO IS- R1406FDLI10337949
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pls repair my handset as soon as possible.
Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax
I have brought micromax elanza 2 A121. After 15 days its speaker and reciever got damage. I have give it to micromax service center for repair they have repair that problem. But next day same promlem occour and i take that handset to service center. They have send it to service center on 18/11/2014 now when i call them they are not picking up the phone or if by chance they pick up call they are not giving any information about that. Please tell me what to do. Take some action against them.
I would like to inform you that my phone (Micromax A190 model) had touchscreen problem and it was given to the nearest authorized service center at Jorhat, Assam on 4th June 2015 for necessary replacement . I was informed that it will take 5-6 to business days to complete the job. I visited the service center a number of times to know the present status of my cellphone but the service center is not in a position to give postie reply. Moreover the service center does not care to respond to my repeated telephone calls and I do not have any option rather than going to the center personally in-spite of my busy schedule. A month has elapsed and i have not been provided any phone even on temporary basis to deal with my day to day business. It really pains me to inform you that the reception of the service center is not at all encouraging. In the above situation, I request you to look into the matter and enable me to get back my cellphone without further delay .

I am enclosing the job sheet document for your kind perusal.

My job-sheet Number - E[protected]
Dear Sir
I gave my cellphone to your service center(Asnsol, West Bangal) before tow week ago. my Req. No. is[protected]. when i call in your service center we didn't get any good reply.
my all works depends on cell phone. so please repair my cell phone as soon as possible.


thank you

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