Micromax — Not getting proper service

Address:

Mumbai City, Maharashtra

I have purchase micromax AQ5000 W&G from Shreejee Fones Pvt. Lt. on 27/03/2015 worth rs. 10400.00. On 10/06/2015 the touch screen of this phone stoped working suddenly. Immediately I took the phone to Mahaveer Electronics shop no. 22, 2nd floor ecostacy business park, Mulund west Mumbai authorised service station of Micromax. The made a job-sheet stating the problem and and told me that the phone will be replaced by company within one month. I have contacted them several time after one month but they always giving me reason that the issue is pending at company end. I ask them that I have use this phone not more than 2 months and gave it to you for service and still after 1 & half month you are saying me that issue is still pending which is embarrassing. I hate your company and there service policy and will not brought any product from macromax brand. Vinay Deshpande