[Resolved]  Micromax — Not repairing the cell phone on time under warranty period

Address:Visakhapatnam, Andhra Pradesh

I have given my cell phone on 2 DEC 2014 for repairing in Micromax Service Center. They have told me a specific period under which they would be able to repair the cell phone. It has been 10 days and till now they have not repaired. They are telling that the it will take 20 more days for repairing.Either they have lack of facility or they actually don't want to do the job. This is not the first time it is happening. I have gone to this service centre earlier also for repairing my cell phone. At that time also they have take around 1 month for repairing and they had told me 10 days would take for it. The address of Service centre is below: M/S LK MAX MOBILES DR NO:46-15-3/4, FIRST FLOOR, OPP.48 BUS STOP, DONDAPARTHY, VISAKHAPATNAM, ANDHRA PRADESH, PIN CODE-530016, CONTACT NO[protected], VISAKHAPATNAM - 530016
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi Nikhil,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax
hi friend,
I had submitted my micromax xpress 2 E313 at the same service centre since 5th Jan 2016.. still no response . they are telling me come after 10 days. I want to know your experience and share how to resolve it and quickly. thank you

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