Micromax — Not returning the device

Address:Bangalore, Karnataka

Sir, I had given my Micromax funbook tab to the Micromax customer service center in Marathahalli, Bangalore on 28 Feb 2015 to fix charging problem with the device. (Job sheet scan copy has been attached ).Please see the address below Mobile seva, no 761, 1st floor, above andhra bank, Marathahalli outer ring road junction, marathahalli bangalore-37, phone[protected] I was told that the issue will be fixed and device will be returned with in 3 days. Till date I have not recieved the device back.I called them so many times and also visited the service center once.They are not giving proper response and always give false commitment that they will resolve the issue within 2-3 days.Now almost 3 months over and I am still waiting for the device to be returned. Request your help in getting the device back. Sajith [protected]
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Micromax service centre marathahalli, bangalore (Address: 1st Floor, Sai Ram Building, Above Shanmuka Restaurant, Beside Andhra Bank, Marathahalli, Bengaluru, Karnataka 560037, Phone:[protected].people who are sitting there not only fraud but, robbers and thieves because I gave my mobile to repair first time in any service centre, there sitting a fat lady in token counter collected my mobile with battery and she dint even mentioned about battery in the invoice letter, and since i was new i had no idea about it, when i went to collect my mobile i did not see the battery in the phone, i got shocked nd claim for the battery, but when i asked for it they behaved in a very rude manner in the delivery counter, i immediately rushed to the token counter to the same fat lady who sits in the centre who had collected my mobile with the battery previous week, she instead of speaking in favour of me, started blaming me that she never took any battery from me and behaved in a very rude manner, and this how my new battery is just lost in there, but i dint gave up, i rushed to the manager and insisted him to check the CTV-camera records of the previous week during which i submitted my mobile to the fat lady in the token counter, but even he did not supported me, he lied me that the computer does not have backup for more than 7 days, and this how I was cheated, robbed and fooled by them...
Hi Customers,

I am also suffering from the same situation, Micromax service centre committed me to return my phone with in 20 days max but I have not receive my phone even after 2 months(60 days).
I have called them many times but I got the same answer "We are trying will deliver your phone within next 2-4 days".

So now I understand the monopoly of these private companies. This problem is not only with you guys, many people suffering from this problem. And this not only with miromax there are many companies in india which don't care about our money, time and self respect.
In india law procedure is very slow, but we have a simple method to realize them their mistake and strength of common man.

Just go to their shopping websites like flipkart, amazon etc and write your reviews that phone or device is worst quality and service is frustrating.

Please don't ignore it's not only about you it's about our people.

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