Micromax — phone provided as replacement is probably faulty

Address:

New Delhi, Delhi

i had a micromax canvas 102 (black) which started giving me problems around two months ago so i decided to take it to a service centre where they performed a factory reset and said it was working fine. i got the same problem the very same day and had to go to the service centre again and this time they said it was the display and that itd take a month to fix it. after over a month, i got a call from the centre saying my phone was repaired and i was given a replacement phone which was 1. white and 2. without a flip cover (id given mine with one). and now, around a month later this replacement phone is giving me problems too which persist after a factory reset.