Micromax — Poor Quality Product as well service is Poor

Address:

Pune, Maharashtra

I have bought Micromax EG116 19th May with a week its start giving me trouble about hang of mobile always i have to take out the battery then restart mobile. 13th day from the purchase my mobile i have to face many problem my mobile working automatically it will start calling any number its open any application, internet so i have send this mobile to service center at Pune M/s. S4 Telecom on 10/06/2015 they format the mobile and send it back but problem is not solved. Again i have send the mobile 15/06/2015 they told me now they have to replace the touch screen till today i have not received my mobile back. Today i called them they told me they wont keep the spares in there stock they have to order from company and they take at least 13 to 15 days to deliver the material. I cant understand if service center keep mobile for 15 days why should we buy the mobile its for some use not for fun. When i give a car costing 10 to 15 lacs even they have a better service and give us back withing 3-4 days if any major warranty breakdown. They maintain a stock of necessary parts and they have a immediate procurement system with them. Why this service center doenst have a control of manufacture. If we received this kind of service in a modern days like baba adam ka jamane ka why should we buy such service mobile company. Awaiting a positive reply and need immediate action to address my complaint Thanking you Ravindra Poojari [protected] / [protected]