Comments
Opposite Party=Micromax
Complainant=Varun Ranjan
Mobile Model=Micromax Canvas 2 Plus (110Q)
EMI no.=[protected]
Warranty= under warranty till december 2014
sir,
I purchased Micromax Canvas 2 plus on 15/12/2013 .After 80 days from date of purchasing, I got a small patch on my mobile screen.Gradually it started increasing.
i went to the service center (S.S.Telecome) on 5/3/2014.they took my mobile for 10 days, thereafter using 4 to 5 days, it again started showing the same problem.
Again i moved to the same service center on 12/04/2014.they kept my mobile for reparing.during this reparing period, i called many times to customer care, but no one picked up single call.Lastly I called to the toll-free number of micromax customer care, even then i got dissapointed by the rude behaviour of customer care represntative.They had only answer that, i have to wait as part of my mobile is not available.Even they took a complaint regarding this.Complaint number is [protected].they told me to wait for 15 days.again after 15 days, they gave me another time period of 15 days.Lastly after 40 days, i got my mobile on 19/05/2014.
this time also, after using 4 days, same problem came back.
Again on 27/06/2014, i submitted my mobile in the same service center.till now its there in the same service center .each time when i submitted my mobile, i got a job sheet number.
Job sheet number 1 = E[protected]
Job sheet number 2 = E[protected]
Job sheet number 3 = E[protected]
I am fed up of Micromax.I m badly get harrashed, as I am a businessman and my business is totally depandant on mobile.I am claiming on Micromax for full cost of mobile and harassment of Rs 1000 per day.
Thanks and Regards
Varun Ranjan
mob: [protected] / [protected]
Complainant=Varun Ranjan
Mobile Model=Micromax Canvas 2 Plus (110Q)
EMI no.=[protected]
Warranty= under warranty till december 2014
sir,
I purchased Micromax Canvas 2 plus on 15/12/2013 .After 80 days from date of purchasing, I got a small patch on my mobile screen.Gradually it started increasing.
i went to the service center (S.S.Telecome) on 5/3/2014.they took my mobile for 10 days, thereafter using 4 to 5 days, it again started showing the same problem.
Again i moved to the same service center on 12/04/2014.they kept my mobile for reparing.during this reparing period, i called many times to customer care, but no one picked up single call.Lastly I called to the toll-free number of micromax customer care, even then i got dissapointed by the rude behaviour of customer care represntative.They had only answer that, i have to wait as part of my mobile is not available.Even they took a complaint regarding this.Complaint number is [protected].they told me to wait for 15 days.again after 15 days, they gave me another time period of 15 days.Lastly after 40 days, i got my mobile on 19/05/2014.
this time also, after using 4 days, same problem came back.
Again on 27/06/2014, i submitted my mobile in the same service center.till now its there in the same service center .each time when i submitted my mobile, i got a job sheet number.
Job sheet number 1 = E[protected]
Job sheet number 2 = E[protected]
Job sheet number 3 = E[protected]
I am fed up of Micromax.I m badly get harrashed, as I am a businessman and my business is totally depandant on mobile.I am claiming on Micromax for full cost of mobile and harassment of Rs 1000 per day.
Thanks and Regards
Varun Ranjan
mob: [protected] / [protected]
Hi Varun,
We have forwarded your concern to the team. Someone will connect with you soon regarding the same.
Regards,
Team Micromax
We have forwarded your concern to the team. Someone will connect with you soon regarding the same.
Regards,
Team Micromax
Hi,
We would like to inform you that your case is closed from our end so request you to visit the service center and crosscheck.
Regards,
Team Micromax
We would like to inform you that your case is closed from our end so request you to visit the service center and crosscheck.
Regards,
Team Micromax
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:
1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Micromax