[Resolved]  Micromax — post purchase customer services

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hello My name is vijay and im one of the high end customer of micromax. But after experiencing your extremely bad customer services i am not gonna purchase or Avail any kind of products related to micromax because seriously i am completely fed up with the post services that you guys provide. First of all, the hardware quality that you use in your phones weather it is basic phone or high end smartphones is not good. After that when a customer goes to service center the employees there don't even bother about their problems. I am also in one of these customers. I Wants to draw your mind towards the service quality of these service centers( specially service center in noida sec 27 ). I have submitted my phone canvas HD on the date 3/06/2014 as the problem of Overheating and sudden crashing occurs. I was told that it will take about 15 days to get repaired which is itself a long delivery time, but today its about more than 20 days passed but i have no information that when do i get it back. Employees there dont even Pick up the phone if anyone calls for knowing status and due to this we are forced to miss our office timings in order to just getting the status about delivery. After that also there is no confirmation given to us that when we gonna have our phone back. Its really painful experience and due to this i have changed my mind to buy canvas phones anymore and will not even recommend it to my beloved ones also. Thus, kindly improve your services and don't tortuer your customers and for your information if my problems in phone will not solve then i'll force to take further action against your services.