[Resolved]  Micromax — query regarding status of handset submitted for repair

Address:

Lucknow, Uttar Pradesh

I had submitted my micromax A117 handset IMEI No. - [protected]/ [protected] on[protected] at micromax service centre ( M/S FONZ UNLIMITED, rabia mansion, Dr.B.N.Verma road, aminabad, lucknow) regarding touch problem as well as handfree jack not working problem. Its been over 20 days and whenever i call them they say that the parts have not come. Their response have been highly unsatisfactory . I am now beginning to think of approaching the CONSUMER COURT OF INDIA regarding my matter. Its funny that the parts have not come from 20 days whereas it takes less than 5 days for a courier to come from anywhere in India. The service is really bad. Kindly look into this matter. My jobsheet number is 11895341. Name - UTKARSH TRIPATHI, contact no. - [protected].