[Resolved]  Micromax — Recurring Issue with Under Warranty Phone

Address:Mumbai City, Maharashtra

I have bought Doodle 2 on 16th October 2013 and till date i have faced the Same problem thrice of my Motherboard not working and against all the three times i had to go to the Service center and in total the Phone was with the Service Center for almost 1 Month. Today only i.e. the Service Center has told me that the Motherboard has some issue again like it was last time. Kindly help in getting the Replacement with a New One as it looks that the Phone had some Manufacturing Defect and cannot be repaired. IMEI No of the Mobile is [protected]. Also let me know what happens if the Same issue repeats in some time even after you give me the Phone. The Cell Phone is currently with the Service Center Details as given below:- M/S Vashi telecom, Shop No G182, Haware Fantasia Business Park, Plot No 47, Sector 30-A, Vashi, Navi Mumbai. Jobsheet No is W[protected]" Model No is A240. Job Card Date was 12/08/2014. Hereby requesting that because this is the 3rd time i am facing the same issue of Phone not powering on, so kindly help in replacing the Handset as it looks the issue is perennial and not being able to repair permanently. Please let me know what to do if the same problem repeats soon again. Karan Markan [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Karan,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information