Micromax — Refund of money as company is not repairing/giving any mobile to me

Address:

New Delhi, Delhi

Sir/Madam, I was facing multiple issues in my Micromax A120 mobile but visiting the service centre several times (ABC Communications, Ramesh Nagar, Delhi) proved useless as issues remains unsolved till date. More problems were added in my mobile each time I got it back from the Service Centre. I filed a complaint case in the court of Mediation Centre and some Mr. Vipul (legal team member) called offering me Micromax Nitro A311 as replacement to my mobile. I deposited my mobile as requested by Mr Vipul with M/s ABC Communications, Ramesh Nagar, Delhi and he told me that I will get the replacement within 3 days. But on 17/8/2015 Mr Vipul backed out from his words and refused to give any replacement. I am facing cheating and fraud from their service centre and Mr Vipul (legal team member).I am without any mobile virtually from the last 5 month. Kindly help me. I am totally fed up and want refund from the company.