Micromax — refusal from service centers

sir, i have purchased a micromax A76 last year.its is in warranty till 13/10/14.my phone's touch is not working so i have visited Micromax service station in nagpur, dhantoli they told me that they have lots of customers so they can not help.they suggested me to go to another service station at ALRAZA mobiles, sitabuldi. i visited that station also but he told me to visit another service station at Untkhana i visted there also but he told me to go dhantoli service station.i am harassed by this behavior.kindly tell me how can i repair my phone and where?.Thanks.