[Resolved]  Micromax — Regarding My mobile comaplain N[protected]

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, I had purchased a micromax canvas 4 A210 (IMEI: [protected]/ [protected]) mobile on[protected] which is referred by my friend. I have already 3 other Micromax mobile which work well & i thought micromax is the best indian mobile company. But after buying A210, i feel like i am cheated by micromax, because after just a month it stop working. Then i visited to your service centre 4 to 5 times, but my problem never rectified.After 15 Dec 2014, my mobile was submitted many time in your different service centre without using continuously a week. In the last week i visited to your service centre Satguru Communication, Sec 27. But after seeing their great behaviour with customer treated like as animal, i decided to visit any different service centre & find Galore Services, Sec 22, Noida & move there. They check my mobile & tell me, we are transferring your mobile to company level for repairing. It will take 10 to 15 days for repairing. I said ok & then they give me the jobcard no. N[protected]. Now my concern is that I'm cheated by you again and again after paying the handsome money for mobile. My bussiness is hamperring due to your poor service. I'm wasting my time to visiting your service centre again and again from last 4 month. I'm totally harassed and mentaly torture by your poor service. I'm also wasting my money to visiting your service centre again and again. i write a mail on Micromax seniours also. But they don't want to resolve my problem. They again and again want to cheat me. They are neither ready to replace my handset with new handset nor for refund. So kindly help me and resolve it asap.
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Aug 8, 2021
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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