Micromax — Regarding My Smart Phone A350

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have submitted my mobile Micromax Canvas Knight A350, which is in warranty, to Satguru Communication, Noida on[protected] with the following details Jobsheet No. N[protected] First of all they did not give me a stand-by, if they were about to keep my phone that long. It has been a month, still there is no satisfactory reply either from service center or Micrmax Call Center. Service center guys are saying that the mobile has been sent to "Company" on 12/08/2015 and Parts are not available yet. Micromax Call center guys are saying that my complaint will take 20 days since i first called them on 17/08/2015, again on 24/08/2015 and then on 29/08/2015 and then today 01/09/2015. I always get the same reply "Be pateint, your phone will be repaired and will be sent in 20 days", god knows when these so called "20 Days" will get over. These is a serious problem in the customer handling i felt in micromax.